Return Policy, Warranty
Return policy
We are committed to providing high-quality custom tailored car covers to our customers. However, if you receive a defective cover, we will gladly offer you a replacement cover at no additional cost.
Please note that we do not offer refunds or exchanges for custom tailored car covers. Since each cover is custom-made to fit your specific vehicle, we are unable to accept returns or exchanges.
If you believe that you have received a defective cover, please contact us within 7 days of receiving your order. We will require photo evidence of the defect in order to process your claim. If your claim is approved, we will send you a replacement cover as soon as possible.
If you have any questions or concerns about our return policy for custom tailored car covers, please do not hesitate to contact us. We are always happy to assist you and ensure that you are completely satisfied with your purchase.
Can I exchange my order for a different size or colour?
Unfortunately, we do not offer exchanges or refunds for custom tailored car covers. Since each cover is custom-made to fit your specific vehicle, we are unable to accept returns or exchanges.
To ensure that you receive the correct size and color for your custom tailored car cover, please double-check your order before placing it. If you have any questions or concerns about sizing or color options, please contact our customer service team before placing your order.
If you have any questions or concerns about our exchange or refund policy for custom tailored car covers, please feel free to contact our customer service team for assistance. We are always here to help you and ensure that you are completely satisfied with your purchase.
Is there any warrany on your car covers?
As custom tailored car covers are a wear and tear item, we do not offer any warranty on our products. However, we do guarantee the quality and workmanship of our custom tailored car covers.
Our outdoor covers are designed to withstand the harsh weather conditions in Malaysia and can last between 2 to 3 years with very frequent usage. We use high-quality materials and employ strict quality control processes to ensure that our covers meet our customers' expectations.
If you have any questions or concerns about the durability or performance of our custom tailored car covers, please do not hesitate to contact us. We are always happy to assist you and provide you with the information you need to make an informed decision about your purchase.